Effective Date: October 24, 2025 Last Updated: October 24, 2025

1. Introduction

Our Trend Q8 Company, operating under the brand KTG DMC (“we,” “our,” “us”), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, contact us, or use our travel and tour services in Kuwait.

By using our services, you agree to the terms described in this Privacy Policy.

2. Who We Are

Our Trend Q8 Company – KTG DMC is a registered Destination Management Company (DMC) and tour operator based in Kuwait. We specialise in inbound tourism, offering guided city tours, desert adventures, island excursions, transportation, hotel bookings, and fully customised travel experiences throughout Kuwait.

3. Information We Collect

a. Information You Provide Directly

We collect the personal data you provide when making a booking, inquiry, or completing a form, including:

  • Full name, nationality, and contact details (email, phone number, address)
  • Passport or ID details (when required for travel or hotel bookings)
  • Payment details (handled securely through trusted providers)
  • Travel preferences, special requests, and group information

b. Information Collected Automatically

When you browse our website, we may collect:

  • IP address, browser type, and device details
  • Pages visited and browsing activity
  • Cookies and analytics data (see Section 7)

c. Information from Third Parties

We may receive information from travel agencies, booking platforms, or partners acting on your behalf to complete your reservation.

4. How We Use Your Information

We use your information to:

  • Confirm and manage your bookings
  • Communicate with you about your itinerary or inquiries
  • Process payments and issue invoices
  • Improve our services and website performance
  • Comply with legal or regulatory obligations in Kuwait
  • Send updates or promotional offers (only with your consent)

5. Data Sharing and Disclosure

We share your information only when necessary to deliver our services or fulfil legal requirements, including:

  • With hotels, transport providers, and licensed tour guides involved in your booking
  • With partner travel agencies coordinating your trip
  • With government authorities or regulators, when required by Kuwaiti law

We never sell or rent your personal data to third parties.

6. Data Security

We apply strict administrative, technical, and physical measures to safeguard your personal data. All online transactions are protected through SSL encryption, and payment data is processed via secure, certified payment gateways.

7. Cookies and Analytics

Our website may use cookies and tracking tools to enhance your browsing experience and collect statistical data. You can disable cookies in your browser settings at any time. However, some website features may not work properly if cookies are turned off.

8. Your Rights

You have the right to:

  • Access, correct, or update your personal information
  • Request deletion of your data (unless required by law to retain it)
  • Withdraw consent for marketing or data processing
  • Request a copy of your stored data

To exercise your rights, contact us at info@DiscoverKuwait.info

9. GDPR Compliance (For EU/EEA Residents)

If you are located in the European Union (EU) or European Economic Area (EEA), you are protected under the General Data Protection Regulation (GDPR). Under the GDPR, you have additional rights, including:

  • The right to data portability
  • The right to restrict or object to processing
  • The right to complain to your local data protection authority

We process your data based on legitimate interests (such as fulfilling bookings), contractual necessity, and your explicit consent. Any transfer of your data outside the EU, including to Kuwait, will be protected by appropriate safeguards to ensure your privacy.

10. Data Retention

We keep personal data only as long as needed to fulfil our services, meet legal obligations, or resolve disputes. Once no longer required, data is securely deleted or anonymised.

11. International Data Transfers

If we share your information with international partners or suppliers outside of Kuwait, we ensure all recipients meet adequate data protection standards consistent with this Privacy Policy.

12. Updates to This Policy

We may update this Privacy Policy periodically. Any updates will be published on our website with the new effective date clearly indicated.

13. Contact Us

If you have questions, concerns, or data-related requests, please contact us:

KTG DMC Kuwait City, Kuwait 📧 Info@DiscoverKuwait.info 📞 +96598002104 🌐 www.TourInKuwait.com

Would you like me to format it in HTML (ready to paste into your website’s “Privacy Policy” page with proper headings and links)?